Krunal Vijaykumar Chahwala, Brand CEO, PizzaExpress, is a seasoned executive with extensive experience in the Quick Service Restaurants (QSR), cinemas, and retail industries space. Krunal as CEO for PizzaExpress looks after brand growth, verticals, innovation, performance and expansion.
An alumnus of Institute of Management Technology (IMT), Ghaziabad, Krunal has done an Executive Program in Strategic Management from IIM, Kashipur. PGPM in Digital Marketing and Sales from IMT, Ghaziabad, and has a Bachelor of Arts degree.
He is known for fostering a top-tier culture of customer and brand experience. Krunal, is a strategic thinker, who has mastered the art of harnessing technology and data for optimal business outcomes. His hallmark is promoting innovation and accountability by utilizing data analysis for strategic decision-making and market insights.
He excels in assembling and guiding teams towards achieving operational excellence. He is an expert at building and mentoring high-performing teams as he also optimizes sales and operational costs alongside. He formulates and executes sales plans, focusing on exceeding annual operating goals.
Having demonstrated success in enhancing organizational efficiency and spearheading strategic endeavors, he is proficient in enhancing cross-functional collaboration and implementing adaptable processes. He has successfully led over 300 restaurants, with over Rs. 1000 cr in revenue, and teams to drive best in class and consistent restaurant operations, business development, market expansion, financial and business planning.
Krunal before joining PizzaExpress has had a rich experience of spearheading Pizza Hut (Devyani International Limited) as Chief of Operations and Brand CEO. Earlier he worked as an Associate General Manager, KFC (Yum Brands/Devyani International Ltd). He has also worked as District Manager – Operations, BIG Cinemas (Reliance MediaWorks Ltd) among other important assignments.
To summarise, Krunal is known for his dedication to innovation, Brand Building operational excellence, and achieving sustainable business growth.
