With over seven years of experience as the co-founder and managing director of BillFree, I am passionate about transforming the offline retail sector in India with innovative SaaS technology solutions.
BillFree is a marketing and customer engagement automation platform that helps offline stores improve hyperlocal online presence, increase repeat purchases, and leverage tools like WhatsApp business API.
I have a strong background in data analytics, business intelligence, and market research, with previous roles as a senior director at WNS Global Services and Value Edge Research, where I developed cutting-edge pharma data analytic solutions for global bio-pharma clients.
I also have a certification in storytelling from LinkedIn and a degree in electronics and telecommunications from GEC, Jabalpur.
My goal is to empower the retail industry with data-driven insights and strategies to elevate the customer experience, satisfaction, retention and increase repeat purchase for merchants
