Privacy Policy
Industry Live (“Industry Live”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information collected through our website, event registration platforms, and other digital channels associated with the Food Connoisseurs India Convention (“Event”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, register for or participate in the Event, enquire about exhibiting or sponsoring, contact us, or otherwise interact with our services.
By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
- About Industry Live
Industry Live is the organiser/promoter of the Food Connoisseurs India Convention, an industry-focused event bringing together foodservice professionals, restaurant owners, chefs, hospitality professionals, suppliers, brands, exhibitors, sponsors, and other industry stakeholders.
For privacy-related queries, you may contact us using the details provided in the Contact Us section below.
- Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Information You Provide Directly
When you register for the Event, enquire about participation, book an exhibition stall, request sponsorship information, subscribe to communications, or contact us, we may collect:
- Full name
- Company/organisation name
- Designation/job title
- Industry or business category
- Email address
- Mobile/telephone number
- Business address
- City and state
- Website or social media details
- Information relating to your Event registration
- Exhibitor, sponsor, speaker, delegate, or visitor requirements
- Billing and transaction information, where applicable
- Any other information you voluntarily provide to us
- Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from IP address
- Pages visited
- Date and time of visits
- Referring website or source
- Website interaction and usage information
- Cookies and similar technologies
- How We Use Your Information
We may process your personal information for purposes including:
- Registering you for the Food Connoisseurs India Convention
- Processing exhibitor, sponsor, delegate, visitor, or speaker enquiries
- Managing exhibition stall bookings and event participation
- Communicating event dates, schedules, venue information, updates, and announcements
- Responding to enquiries and requests
- Processing payments and issuing invoices or receipts
- Providing customer support
- Sending relevant business and event-related communications
- Sharing information about future Industry Live events, exhibitions, conferences, and opportunities, where permitted and where you have provided the necessary consent
- Improving our website, services, and Event experience
- Understanding website usage and audience preferences
- Preventing fraud, misuse, unauthorised access, or other security incidents
- Complying with applicable legal, regulatory, accounting, and contractual obligations
- Establishing, exercising, or defending legal claims where necessary
We aim to collect and use only information that is reasonably necessary for the relevant purpose.
- Consent and Lawful Processing
Where required under applicable law, we will seek your consent before processing personal information for specified purposes.
Our privacy notices and consent requests are intended to explain, in clear language, the categories of information being collected and the purposes for which the information will be processed.
You may withdraw consent where consent is the basis for processing. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Certain information may continue to be processed where necessary to comply with applicable law, fulfil contractual obligations, protect our legitimate interests, or for other purposes permitted by applicable law.
The Digital Personal Data Protection Act, 2023 requires consent, where relied upon, to be free, specific, informed, unconditional and unambiguous, with a clear affirmative action.
- Event Registration and Participant Information
If you register for the Food Connoisseurs India Convention, we may use the information you provide to:
- Confirm and manage your registration
- Issue event passes, badges, tickets, or confirmations
- Communicate event-related information
- Facilitate entry and access to the venue
- Provide information relevant to your participation
- Facilitate networking or business interactions where applicable
- Manage exhibitor, sponsor, speaker, delegate, and visitor requirements
Certain information may be displayed on event badges, delegate lists, networking platforms, or other Event materials where appropriate and in accordance with the applicable registration terms and consent obtained.
- Exhibitors and Sponsors
If you enquire about or participate as an exhibitor or sponsor, we may collect and process business and contact information necessary to manage your participation.
This may include:
- Contact person details
- Company information
- Designation
- Business category
- Stall/package selection
- Sponsorship requirements
- Billing information
- Communication and correspondence relating to your participation
We may use this information to communicate with you regarding the Event, exhibition requirements, sponsorship deliverables, logistics, payments, and related business matters.
- Communications and Marketing
We may send you communications relating to:
- Event registration
- Event updates
- Venue and schedule information
- Exhibitor and sponsor information
- Industry announcements
- Future Industry Live events
- Relevant products, services, opportunities, or promotional communications
Where applicable, promotional communications will be sent based on your consent or another lawful basis available under applicable law.
You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.
Please note that opting out of promotional communications may not stop essential transactional or Event-related communications.
- Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Measure marketing and advertising campaigns
- Provide a more relevant online experience
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where required by applicable law, we will obtain appropriate consent for non-essential cookies or similar technologies.
- Analytics and Advertising
We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing activities.
These third parties may collect information such as device information, IP address, browsing activity, or interaction data in accordance with their own privacy policies.
We may use such information in aggregated or otherwise permitted forms for reporting, analytics, advertising, and business development.
- Sharing of Personal Information
We do not intend to sell your personal information.
We may share personal information with trusted third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
- Event registration and ticketing service providers
- Payment processors and financial service providers
- Website hosting and technology providers
- CRM, email, SMS, and communication service providers
- Marketing and advertising service providers
- Event management and accreditation providers
- Exhibition and venue service providers
- Professional advisers, including legal, accounting, and consulting advisers
- Government authorities, regulators, courts, or law-enforcement agencies where legally required
- Business partners or service providers involved in delivering the Event
Where third parties process personal information on our behalf, we seek to require appropriate confidentiality and security safeguards.
- Third-Party Links
Our website or Event communications may contain links to third-party websites, applications, social media platforms, sponsors, exhibitors, partners, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party service before providing personal information to it.
- Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when sharing personal information online, including maintaining the security of your passwords and devices.
- Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing Event-related services
- Maintaining business and transaction records
- Managing future communications where permitted
- Resolving disputes
- Enforcing agreements
- Complying with legal, tax, accounting, and regulatory obligations
- Protecting our legitimate business interests
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
- Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data being processed
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information where legally applicable
- Withdraw consent where consent is the basis of processing
- Request information regarding the manner in which your personal information is processed
- Raise a complaint regarding our processing of your personal information
The Digital Personal Data Protection Act, 2023 provides, among other things, for withdrawal of consent and mechanisms for exercising data-related rights and making complaints.
The manner and extent to which these rights apply may depend on the applicable law and the nature and purpose of the processing.
- How to Exercise Your Rights
To make a privacy-related request, correction request, withdrawal request, or complaint, please contact us using the details below.
Email: info@industrylive.in
Postal Address: C-8, Sector-2, Noida, Uttar Pradesh – 201301
When making a request, we may need to verify your identity or request additional information to ensure that the request is legitimate and to protect your personal information.
We will process eligible requests within the timeframes required by applicable law.
- Children’s Privacy
Our website and the Food Connoisseurs India Convention are primarily intended for business and professional audiences.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
- Photographs, Videos and Event Recordings
Photography, videography, interviews, and other forms of recording may take place during the Food Connoisseurs India Convention.
Images or recordings captured during the Event may be used by Industry Live for legitimate Event-related purposes, including:
- Event documentation
- Website content
- Social media
- Marketing and promotional material
- Future Event promotions
- Press and media coverage
Where required by applicable law, appropriate notice or consent will be obtained.
If you have a specific concern regarding the use of your image or recording, please contact us using the details provided above.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Applicable laws and regulations
- Our business operations
- Event activities
- Technology and security practices
- Data-processing practices
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
- Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts in Noida, India, unless otherwise required by applicable law.
- Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Industry Live
Event: Food Connoisseurs India Convention
Email: info@industrylive.in
Address: C-8, Sector-2, Noida, Uttar Pradesh – 201301